Shipping & Returns

Ordering and Delivery

Purchase

The prices of items on the website do not include postage. This is added on to the total and depends on the weight, the value of the item and its destination. A full list of postage options is listed below.

Payment facilities include credit/debit card through Paypal, personal cheque (U.K. only), or Bank Transfer (a bank charge may apply to international bank transfers). 

Please contact us by email or telephone for details regarding bank transfer and personal cheques.

Payment in instalments

In the present economic climate, we are aware that investment in medals and other valuable, historical items presents a considerable outlay of money. Therefore, we offer an instalment plan which may be of benefit to investors and collectors. Payment for an item can be divided into a deposit of 10% and two or more instalments, depending on the value of the item. We can either send an invoice for each instalment for an amount determined by the customer, or payments can be made by personal cheque (within the U.K.), or bank transfer. When payment is complete the reserved item can then be sent to the purchaser. This method has proved successful for many customers in the past, so please contact us if you would like to use our lay away service.

Delivery

Constantius offers delivery options on a world-wide basis and we provide a variety of services relevant to the weight and value of the purchased item. We aim to keep postage and packaging prices to a competitive rate, at the same time ensuring safe and efficient delivery. Our system is also programmed to combine postage on multiple purchases and the postage charge is calculated automatically at checkout. It is our policy to send all items with a value of more than £50.00 by Royal Mail Special Delivery within the UK. Due to the varying amounts of compensation required, we have built in three bands within the UK Special Delivery category. Please contact us if you wish to purchase an item in the £1000.00 and £2500.00 categories, as we will need to adjust the price of Special Delivery postage to cover the compensation cost.

There is a limit of £250.00 compensation on the International Tracked and Signed services to Europe and the rest of the world. Please contact us if you wish to purchase an item with a value of more than £250.00 from overseas, as we will need to work out the appropriate insurance cost from our business insurance company. For an item valued at £500.00 this is usually approximately £10.00, which is added to the postage amount for an item less than £250.00. We have found that this method works out at a more competitve price than insurance through Royal Mail or other courier services.

Special Delivery - (items valued over £50.00 )

Special £500   - Special Delivery for items with a value up to £500.00

Special £1000 - Special Delivery for items with a value up to £1000.00

Special £2500 - Special Delivery for items with a value up to £2500.00

 

Special £500          weight up to 100g £6.50

                    weight up to 500g £7.50

                    weight up to 1.0 Kg £8.50

                    weight up to 2.0 Kg £11.00

 

Special £1000        weight up to 100g £7.50

                    weight up to 500g £8.50

                    weight up to 1.0 Kg £9.50

                    weight up to 2.0 Kg £12.00

 

Special £2500         weight up to 100g £9.50

                     weight up to 500g £10.50

                     weight up to 1.0 Kg £11.50

                     weight up to 2.0 Kg £14.00

International Tracked and Signed Europe – items with a value up to £250.00

Europe 0.10 Kg £ 10.00

Europe 0.25 Kg £ 11.50

Europe 0.50 Kg £ 12.80

Europe 1.00 Kg £ 16.00

Europe 1.50 Kg £ 18.50

Europe 2.00 Kg £ 21.50

International Tracked and Signed World Zone 1 – including U.S.A. - items with a value up to £250.00

World Zone 1 0.10 Kg £ 11.00

World Zone 1 0.25 Kg £ 12.50

World Zone 1 0.50 Kg £ 15.00

World Zone 1 1.00 Kg £ 20.50

World Zone 1 1.50 Kg £ 26.00

World Zone 1 2.00 Kg £ 32.00

International Tracked and Signed World Zone 2 – Australia - items with a value up to £250.00

Australia 0.10 Kg £11.00

Australia 0.25 Kg £12.70

Australia 0.50 Kg £15.50

Australia 0.75 Kg £18.40

Australia 1.0 Kg £21.25

Australia 1.5 Kg £27.00

Australia 2.0 Kg £32.50

 

UK Confirmed Royal Mail Signed For - Items with a value up to £50.00

Confirmed 0.50 Kg £ 3.00

Confirmed 1.00 Kg £ 4.50

Confirmed 2.00 Kg £ 7.00

Postcards

Postcards 0.01 Kg £1.00

Postcards 0.03 Kg £1.50

Postcards 0.05 Kg £2.00

Postcards 0.10 Kg £3.00

Postcards Europe 0.01 Kg £1.50

Postcards Europe 0.04 Kg £1.70

Postcards Europe 0.06 Kg £2.00

Postcards Europe 0.10 Kg £3.50

Postcards World Zone 1 and 2 (North and South America, Asia, Africa and Australia)

Postcards World Zone 1 and 2 0.01 Kg £2.00

Postcards World Zone 1 and 2 0.04 Kg £ 2.50

Postcards World Zone 1 and 2 0.06 Kg £3.00

Postcards World Zone 1 and 2 0.10 Kg £4.00

 

Returns

All our items are sold as genuine. However, if any item should prove unsatisfactory to the purchaser, it is our policy to issue a refund on return of the item. Please see the Contact, Terms and Conditions page for our returns policy.